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bureaucracy
bureaucracy In this packet, bureaucracy refers to the organized administrative structure of social service agencies, including oversight by administrators and the way front-line workers carry out services.
In this packet, bureaucracy refers to the organized administrative structure of social service agencies, including oversight by administrators and the way front-line workers carry out services. It is discussed especially in the idea of street-level bureaucracy, which focuses on how workers who directly interact with the public can shape outcomes through their everyday practices.