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social

Judged: two independent readers; copy check clear.

social agency

social agency Social agency is the quality of an intelligent system that leads people to see it as a social, human-like partner rather than just a tool.

Social agency is the quality of an intelligent system that leads people to see it as a social, human-like partner rather than just a tool. In the source, this feature is described as something that can shape a person’s mental model of the machine and affect trust in human–robot teamwork.